eComXpo Conference Session: Affiliate Arbitrage

I’m doing a session on Thursday with Catherine Seda, Adam Viener & Jeremy Palmer on Affiliate Arbitrage on eComXpo – a fully online conference (i.e. you don’t have to leave your chair!).

Our show starts at 10am EST (5pm South African time) on Thursday March 22 and it promises to be really worthwhile.  You can signup at eComXpo for free and the rest of the shows started earlier today and continues until Thursday.

On the note of Affiliate Arbitrage, Chris from SearchAnyway.com  covered Brian Geddes piece on Search Arbitrage.  There is often a misconception due to non-standard terminology in the industry.  Let me clarify:

Both Search & Affiliate Arbitrage can be construed as affiliates bidding on search keywords and sending traffic directly to a merchant in exchange for a Cost Per Action payout, whereby the affiliate is paying the search engine on a CPC basis.  Brian’s definition of Search Arbitrage is when scummy marketers use landing pages full of adverts being paid to them on a CPC basis, and buy CPC traffic from the search engines, on the basis that they should earn more per click than the click costs them on the search engines.  To me, this is commonly known as Click-Pimping, something that I do not consider good for either the advertiser or the end user/searcher.  I really call on the search engines to take these “pimps”  to task and remove sites that offer no value at all.

The key difference is that CPA-CPC arbitrage has implied risk reward ratios, and the more efficiently the campaign is managed, the better for both merchant and marketer. CPC to CPA arbitrage also means in general that the arbitrager is using the company’s display URL in order to increase reach across the long tail of keywords in order to generate cost efficient click prices.  Google is already gearing up to do this now, indicating the value in this space, as per my previous post.
CPC-CPC arbitrage has no value to anyone, except the arbitrager – the end user is irritated but doesn’t realize that they are generating money for the “pimp”.   The additional landing page is of no value.
Regardless, we are left with a misnomer around what Clicks2Customers (CPC-CPA arbitrage) does, and what “Click-Pimpers” do.

My suggestions for names for CPA-CPC arbitrage are:

  • Performance Search Marketing
  • Affiliate Search Arbitrage
  • Search Arbitrage
  • Affiliate Arbitrage

With regard to CPC-CPC arbitragers – let’s just call them Click-Pimples and be done with it! :-)

Google Launches Pay Per Action (CPA)

I’m not going to rehash my previous post on this topic (still highly applicable – I highly recommend reading it before continuing with this post), but Google has finally launched Pay Per Action across their Adwords Network for US advertisers onto Adsense (not Search Network yet). I still believe that there are severe problems with the model, and Google will discover that it is not sustainable.

Search Engine Watch believes that Commission Junction’s days are numbered – I don’t think so! Andy Beal also has a similar view. We’ve been running CPA campaigns through Google for nearly 4 years now, and I think Google vastly under-estimates the risks and relationships at play with CPA marketing. The biggest concern though, is that Google’s internal arbitrage of CPC to CPA (which is what they’re doing, effectively), pushes prices CPC prices up in the short term, while they make mistakes that we’ve forgotten how to make, in our Clicks2Customers business.

Also, from the Inside Adwords blog, it’s not clear how they will deal with chargebacks – I’m guessing that the merchants have to factor this in? Can you imagine what’s next? Click-Order-Return (COR) fraud (i.e. Website owner clicks a merchant, places an order – merchant pays Google, Website owner returns goods – Google doesn’t refund merchant and Google pays Adsense site share of CPA). What if I’m a Google stockholder and I make a $1m purchase in order to boost the earnings, and then return or cancel the order – in theory, Google still gets paid and their stock goes up, but the merchant is out of business – just summising here, but I still don’t think CPA is viable for Google.

As I said in my previous post on this topic – Google has a smart bunch of guys, and I’m sure they will figure it out!

Amatomu.com Launches

Amatomu

South Africa has just received it’s first version of Technorati, and it’s called Amatomu, powered by Mail & Guardian – one of our more prominent offline news publishers, that have really driven the online industry forward locally. Tyler Reed covers off nicely on Amatomu on his blog. I think it’s a great looking site with a lot of potential – and it’s only in Alpha.

I have some criticisms though, on the ranking algorithm employed. It’s notable that this blog is ranked in the Top 10 (at the time of writing) in South Africa, but in doing a quick check on Alexa (yes, I know – I’m not the biggest fan either!), against the top 4 blogs, this blog is still pretty much the highest ranking by quite a bit in terms of reach & traffic.


Also, Amatomu doesn’t (not that any others do), count the number of active subscribers to a blog’s feed, in the case of this blog, that’s nearing 1000 according to Feedburner, and my server logs indicate around 3,000 unique user sessions every day. Anyways – what am I complaining about?! Top 10 in South Africa is still not bad for a blog anyways!

My main point, however, is that metrics related to reach and mind share are still not quantifiable, especially due to the effect that RSS feeds have had. In theory, I could limit my feed to just short summaries and require my readers to click through to read the whole article, which would in theory increase my traffic to the website and allow me to measure more accurately – HOWEVER, I do not believe in principle that you should build your content and distribution around your measurement constraints (technical or otherwise). Audience measurement should be an afterthought to distribution – I don’t care if Feedburner is distributing this feed to 10,000 people, but I’m only measuring 1,000, the point is that I’m reaching a larger audience that I can measure, and any attempt to implement measures which would irate my user base in order to measure them would be crazy IMHO, however, there are still people who do not publish their full blog RSS feed for this exact reason (audience measurement).

I’m still waiting for the day that I can embed a javascript pixel inside an XML feed :-)

Travel Plans for the next 2 weeks

I’m sitting at Cape Town International airport right now – with a long week ahead of me. I’m flying my usual International carrier – Virgin Atlantic. It’s a great airline, and allows easy connections from Cape Town to the USA especially – I highly recommend it if you’re ever planning to fly to South Africa, via London.

My schedule for the week looks something like this:

Tuesday (20th) – London
Wednesday (21st) until Saturday (24th) – San Francisco Bay Area – will be attending the “Under the Radar” Conference on Friday 23rd.
Saturday (24th) until Monday (26th) in Las Vegas (Texas Holdem!!)
Monday (26th) until Tuesday (27th) – SF Bay Area
Wednesday (28th) until Friday (30th) – London
Saturday (hopefully, on standby for a flight) – Back home in Cape Town

Rough 2 weeks ahead – if you’re looking to get hold of me and I don’t respond in time, please be patience.

If I’m in your area over the next 2 weeks, please feel free to contact me either by filling in the contact form or dropping me an email and maybe we can schedule some time for a cup of coffee a the very least!

Recent Blog Changes

There have been a lot of changes to this blog – some noticeable, other not. Most have come from the WordPress Plugin recommendations on this blog post. I will monitor usage as always, and if any additions are not embraced by the community, I will remove them.

I have created a Contact Page – should anyone need to contact me and not know how!

Other notable changes:

Resources Page Added (Will be adding links and summaries of my favorite online resources).
Emailed Comment Threads (If you make a comment, you can follow the thread via receiving emails of responses to your comments)
Spotback added to all posts
A better search box (using the Search Everything plugin)

And I finally figured out why WordPress didn’t post my YouTube videos (a bug with the WYSIWYG editor!).

Let’s hope these changes make a difference to you all, and as always, I appreciate any feedback.