2007 July (2)

Vinny Lingham’s Blog

The Rise of Social Media

Llewellyn Claasen, who co-founded incuBeta with me, has spent the past 18 months completing his masters degree in technology and has today launched his new blog - CorpV2.com in which he will focus on providing startups with better management practices, and exploring the many facets of the online world that has become a reality for most businesses.

His opening post is titled “The Impact of Network Effects on Online Technology Plays… Part 1″, and is a great prelude of many good things to come!

I have a bit of a rough week ahead, and will be spending 3 days attending (and presenting) at a University of Cape Town Course on what is in effect, Web 2.0, called Nomadic Markets. I’ll try to blog some of the material, if I can get permission.

Social Media is becoming the dominant topic, other than FaceBook, which is a subset. Last night, I found out about two of my best friends finally getting engaged - through my newsfeed on Facebook, about 30 minutes after they posted it. They didn’t even have a chance to call me and I knew about it… how our world is changing!

One of South Africa’s social media experts, Mike Stopforth, discussed the impact of Social Media on South Africa, with CNBC last month. Here is the YouTube clip:

Would you like some FaceBook with your coffee?

Something tells me that Facebook is quickly become the most talked about company on the Internet. Even more so than Google, as it extends past just Google geeks and into the broader mainstream.

In the past week, I don’t think I’ve had a single conversation or meeting that Facebook wasn’t brought up in. Even when I’m having a nice dinner with my wife out in the town, the couple next to us is yapping on about Facebook! South Africa has nearly 5m Internet users, and only about 125k Facebook users, but it’s like everyone in the youth market (20-35’s) are talking about Facebook! And according to Alexa, FaceBook is the 2nd most accessed site in South Africa at the time of writing, with the 1st, being Google.

As if that wasn’t enough, Facebook.co.za (out local domain) is being (allegedly) cybersquatted and Facebook hasn’t even noticed yet! Not going to delve into this, but here are some other blogs about it.

The stats that Techcrunch recently reported on Facebook’s growth is astounding and it’s becoming a category killer in Social Networks. You cannot compare MySpace to Facebook - they are different beasts altogether.

Facebook’s API move was so significant that Venture Capitalists are launching Facebook Apps funds, which is a GREAT idea!!

Facebook is creating havocs in people’s relationships, but arguably, from my perspective, it’s exposing weaknesses and incompatibilities that already existed in their relationships. Here are some examples:

1. I know someone who’s significant other broke up with them because they found them using Facebook and saw all their ex’s.
2. I know someone who doesn’t tell their significant other about them and hides it…
3. I know someone who is not allowed to use Facebook by their married partner
4. I know someone who watches everything their partner does on Facebook looking for any hint of indiscretion.

This is getting a bit nuts, and I’m no relationship therapist, but I can say that people who are insecure about their partners using Facebook, might as well lock them up at home as well. A social network mimics real life networks and fills the void created by distance to friends and family. If you can’t trust or be trusted, you’re probably in the wrong relationship, so get over it and move on (yeah yeah, I know, often easier said than done!).

What does the future hold for Facebook? I’m not sure exactly, but I think it’s pretty big, due to the vast number of minds applying themselves to the platform.

Here is a suggestion for Facebook:

I have 500+ friends, and I don’t add people I don’t know to my profile. However, in those 500 friends, there are probably only like 10-20% that I really trust. I would the ability to be given points and be allowed to allocate points to my top 25 friends.

Best friend: 25 points
2nd Best : 24 points
3rd Best: 23 points

etc etc etc

This way, I would infer trust to those people that I do trust, and given a decent distribution, each user would have a different friend point allocation. Those people in the network with the highest points, would be given a higher “Trust Score”. This would far better enable me to use the Facebook Marketplace whilst shopping for goods and services, as I would know who I could trust and it would mimic the offline world trust aspects. Facebook can become the new eBay in this way, but creating a network where trust is established.

There is my contribution, now with a few million more suggestions, I can see how Facebook will rule the Internet :-)

The big question: Who is going to buy Facebook and for how much?

My bet: Microsoft for like $10bn… (because they just need to do SOMETHING - Live.com is not exactly keeping Larry & Sergei awake at night, but Facebook probably is!)

Affiliate Marketing gains Sex Appeal

Given the fact that I just had a feature interview in the GQ Magazine this month, I can totally relate with the article from Internet Retailer on how affiliate marketing is becoming sexier (Just kidding!! :-) )

First of all: What is Affiliate Marketing? My definition of it is: The use of third party specialists who are capable of targeting audiences on behalf of advertisers/merchants and who are also willing to take financial risks in the delivery & performance of the traffic, in the form of no/low upfront fees and instead higher backend/success payments (commission).

This applies to both offline and online environments, incidentally, as I notice that many affiliate marketers are now even using TV ads, with unique URL’s, to drive traffic to merchants (I saw this in the USA).

Some quotes from Internet Retailer:

Affiliates also are beginning to change the way they operate, moving to nontraditional venues such as social networks and customer reviews, says Kerri Pollard, vice president of client development at Commission Junction, a unit of ValueClick Inc.

“They’re really following wherever the consumer may be,” she says. “We’ve seen a lot of change in the consumer with the onset of Web 2.0 and user-generated content. We’re seeing publishers going in that direction.”

I must disagree with Kerri’s quote (sorry Kerri!), as I believe that affiliate marketers have always “Followed the money!”, and what we’re seeing now with respect to affiliates moving into non-traditional venues, is not a change in the way they operate - this has always been the case! The only difference is that now the volumes and access to the audience is becoming worthwhile for affiliates to operate there, whereas 18 months ago, it was not.

I’m typically a Jerry McGuire/”Show Me The Money” type of guy, and I believe that the reason that Clicks2Customers became a highly successful Paid Search Marketing company, is that we always followed the money! Many affiliates tried to diversify with alternative search engines, etc - and in some cases they were successful - but we just followed Google (and Yahoo to a lesser degree), as they grew (and still have!) the lion’s share of the search market and gave us the best Return on Effort (which is a good read!).

One of the things that drives the affiliate marketing industry, is the fact that most affiliates understand online marketing far better than any merchants do - bust mostly only in their specific niches (PPC, Email, Display, SEO, etc), and given their willingness to take risks and test new avenues for reaching audiences, affiliates will find pockets of traffic that most merchants are unaware even existed.

Back in early 2003, when Google started taking off with Adwords, most of the growth was initially through affiliates, as evidenced by all the ads with “Aff” (which was subsequently made redundant), that Google actually had to lay down affiliate policies in order to reduce the amount of affiliate advertising displayed on a set of results at any point in time! Merchants suddenly figured out where the affiliate traffic was coming from, and followed suit by launching direct campaigns on Google. This is why Adwords really took off so quickly, in my admittedly biased opinion :-)

However, some online retailers are hesitant about using nontraditional venues, Pollard says.

“Right now, the Web 2.0 world and the user-generated content side are a little scary, especially for some of the bigger brands,” she says. “As they look at the affiliate as an extension of their customer acquisition efforts, they’re making sure as they’re reaching this new consumer that they’re also keeping their brand management guidelines in mind.”

The bigger brands tend to be the most concerned about the possible downside of affiliate marketing in social networks and other nontraditional venues, she says. “There’s a little more dipping the toe in the water with the bigger brands,” she says. “But a lot of them are on the innovator side and willing to see the positive and negative.”

Web 2.0 is going to open up a realm of possibilities for affiliate marketers. Here Kerri is quite right - in that merchants are quite scared of how to tackle Social Networks and Web 2.0 - affiliates are certainly not! The number of avenues for online marketing in general is increasing daily, with Yahoo announcing today that they have just launched SmartAds, and even the most sophisticated merchants will argue that they cannot keep up, or even have the budgets to test everything.

I’m written many posts in the past, and even spoken at conferences proclaiming how affiliates are (and will be) making a lot of money through widgets, desktop/web applications & the like. Affiliate revenue driven applications will certainly be a major driver, and even in Synthasite, we’re looking to enable developers to make money by creating widgets for other users - and if they find a way to make money out of it through affiliate links - then good for them!

Jamie Birch, over at Revenews, wrote a piece on video newcomer, Nuuvy.com, and how it will allow affiliates to use video in order to promote product!

The future certainly bodes well for Affiliate Marketing…

Vinny Lingham is an International Award winning Entrepreneur & Search Engine Marketer. He is currently CEO of Synthasite, a Web 2.0 Startup.

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